1. Information we collect
We collect information you provide directly — such as your name, company, email, phone number, shipping addresses and cargo details — when you request a quote, contact us, or use our logistics services.
We may also collect technical information automatically when you visit our website, including IP address, browser type, device information and pages visited via cookies and similar technologies.
2. How we use your information
To provide and operate our logistics services, including freight forwarding, customs clearance, warehousing and delivery.
To respond to quote requests, communicate about shipments, send invoices and provide customer support.
To comply with legal, customs and regulatory obligations in the jurisdictions where we operate.
To improve our website, marketing and service quality.
3. Sharing of information
We share information only with parties necessary to deliver our services — including airlines, carriers, customs authorities, warehousing partners and last-mile providers — and only the data they need to perform their role.
We do not sell your personal information. We may share information when legally required or to protect our rights.
4. Data retention
We retain shipment, customs and accounting records for as long as required by applicable law (typically 5–10 years). Marketing communications may be withdrawn at any time.
5. International transfers
As a global logistics provider, your data may be transferred across borders. We apply appropriate safeguards to protect your data wherever it is processed.
6. Your rights
You have the right to access, correct, delete or restrict the use of your personal data, and to object to processing or request data portability where applicable.
To exercise any of these rights, email info@lazologistic.ae.
7. Security
We use industry-standard technical and organizational measures to protect your data. No method of transmission is 100% secure, but we work continuously to safeguard your information.
8. Changes to this policy
We may update this policy from time to time. Material changes will be communicated on this page with a revised effective date.
9. Contact us
If you have any questions about this Privacy Policy, contact us at info@lazologistic.ae or via our Contact page.
Questions about this policy? Reach our team via the Contact page or email info@lazologistic.ae.